Aside from capturing leads without having to deal with conversion events, there are additional perks of these objectives that you’ll be glad to know. (But if you do want, you absolutely can run effective conversion campaigns in iOS 14.)
Just as you are able to map and pass form fields through to a Hubspot or Marketo, you are also able to do so with these Messenger form submissions.
What to like about lead ads
Despite some of these concerns being valid to some degree, lead ads have proven themselves to be effective for many businesses. Some of my clients operate entirely on Facebook through lead ads.
Strategy #1: Use the messages objective to create a lead-generating chatbot
There are two different ad types for the messages objective:
The most current iteration of Messenger ads gives you a bit more flexibility with regard to the outcome you are looking to produce.
With alternative campaign types like lead ads or Messenger ads, the Facebook algorithm is different, and you can leverage older audiences that you may have previously exhausted to a degree with other campaign types.
As the full story on the impact of iOS 14 on Facebook ads continues to unfold, we must come up with creative ways to deal with the hoops and hurdles along the way. This post covered just two—but you can bet that we’ll be sharing more as we battle on in this new privacy-first world. Stay tuned!
For this strategy, select click-to-messenger ads. There you can choose which messaging platform(s) the conversation can occur on:
What to like about this objective
- Click-to-Messenger ads: As the name states, these ads open new conversations with users when they click on an ad in Facebook, Instagram, or Facebook Messenger.
- Sponsored messages: This ad type allows you to re-start conversations that your business has had with users via the messages objective. Think of it as Messenger remarketing.
Create customized lead forms that will be presented to users upon clicking your ad. You can have multiple saved lead forms at your disposal for different promotions and lead types that you would like to connect.
The messages objective has had a couple of facelifts over the years including not only how they look, but also how they are delivered and how users interact with them.
iOS 14 has certainly lived up to the headache that it was predicted to be for several months. Between domain verification and aggregated event management, your average Facebook advertiser will certainly feel lost in the new iteration of the advertising platform. I’ve even seen experienced marketers scratching their heads as the hoops Facebook now makes users jump through appear to be sloppily developed and full of bugs and inconsistencies.
As long as you have an efficient method for processing leads and moving them throughout your marketing and sales funnels, you can get creative in how you generate their intent.
This may also differentiate your marketing efforts from your competitors. A well-executed Messenger ad may convert users who were otherwise going to ignore your direct response conversion ad. The element of ad fatigue on users can’t be overlooked in today’s digital landscape. Anything to set your business apart from the crowd should be capitalized on.
How to do it
I have seen several businesses whose primary strategy on the platform doesn’t actually involve generating conversions on their website.
More reasons to use Facebook lead and Messenger ads
With this ad type, users don’t have to leave the platform to submit their info. On the surface this may seem like a small factor, but the number of users who bounce before your website has loaded from an ad is probably more than you would like to think. So this can be a great way of capturing more opportunities from your ad traffic.
1. You can capture leads from fatigued audiences
This gives you the opportunity to potentially capture leads from these audiences that you may not have been able to before.
There is also the added benefit of creativity, particularly with Messenger ads. Given that the format and method of interaction is so different from a typical landing page, you have the ability to interact with users in a refreshingly different way.
What I mean is, instead of just simply starting conversations with users or sending them to a landing page, you now have the ability to generate leads in a format similar to that of the lead ads campaign objective.
3. It’s a means of brand differentiation
When you run a conversions or traffic campaign, Facebook’s algorithm targets your ads at users it believes have the highest probability of completing your campaign’s goal.
The two strategies I’m going to cover here use the messages and lead generation objectives in Facebook.
Effective Facebook lead generation in iOS 14 is possible
Facebook lead ads are also a great way to capture first-party data in a cookieless world.