Not just that, if you run multiple experiments across your website, you’ll invariably experience test interference and your results can get skewed.
Visitor behavioral data is a broad term and encompasses different data points for different businesses. But mostly it’s concerned with how a user behaves on a website or interacts with it.
You could use it to test different messaging styles that could connect with the visitors based on their sensibilities. For example, you might target audiences from Europe hinting at a certain aspect of your business (like, say, privacy-friendliness) and choose some other approach for leads from the US. Sort of like the GDPR for Europe and CCPA for the US.
Has spent 5 minutes on it
Is on their 3rd visit
In addition to these and the many other user behavioral targeting conditions that can be set up within minutes with Convert Experiences, you also get to use custom Javascript if you want to target even more precisely (more on this below).
OR
Now, the motivations of a visitor whose source is a Google Ads campaign differ from those of a visitor whose source is a B2B marketplace.
99 percent of the time, you’ll be able to target the audiences you want to expose your experiments to with the segments that Convert Experiences supports right out-of-the-box. (Note: This is true for most CRO tools if you’re on their six-figure annual enterprise plans.)
Let’s now see some of the most effective ways of targeting audiences for running better experiments.
Audience Targeting Using Behavioral Data
With audience targeting, Hanson’s experiment converted 50% better generating 9k reviews within hours.
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Many behavioral targeting options are available for use right away in Convert Experiences. Others can be implemented with goals (more on this below). For instance, with Convert Experiences, you can show an experiment to a visitor who:
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… And so on.
… And so on.
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Adding multiple audience targeting conditions won’t slow down your testing… but delivering the experience could. Because the experience you’ll have to design for such a visitor will differ significantly from your original version (or the control). Which means there will be more code to execute. However, a skilled developer can help you overcome this by optimizing your code.
You could also set up experiments targeting different audience groups based on their locations and showing them pricing pages in their local currencies. The possibilities are huge with this targeting type.
With Convert Experiences (and most other CRO tools), you can combine conditions to drill down to the segment you wish to target.
If you’re a B2C brand, you could use geolocation targeting in many ways. You could use it to test free shipping offers for audiences from a certain geographical range.
Audience Targeting Using Goals
Has watched the features video
Conversion optimization tools like Convert Experiences use UTM parameters to understand the source of your visitors and then show them a certain experiment — or exclude them — based on your targeting rules.
Spending X minutes on a page, reading Y pages, reading a particular page Z or clicking a button on it are all actions that contribute to a user’s behavioral data profile.
Here’s how Collision Prevention works within Convert Experiments:Or you could use it to deliver personalized experiences where you say “Hey! We’re offering one-day delivery to [the visitor’s location] to all orders in the next 1 hour! Order now!”
But in many audience targeting cases, achieving statistical significance may not be possible. For instance, if you want to target your users who have spent certain $$$ with you, you might not have thousands and thousands of users to route enough sample sizes to your original and challenger versions.
Audience Targeting Using Visitor Source
When experiments target the right audiences, they get better and more conclusive results.
- One could land on your page from your G2Crowd profile.
- Another one could arrive by clicking your Google ad.
- Yet another one could land on your page via a search engine.
This should also matter less if you intend to use audience segments only for personalizations aimed at improving your users’ experience with your website.
Here’s where audience targeting helps: It lets you expose your Google Ads leads to an experiment aimed at making them convert better while excluding third-party referrals. It lets you do the reverse as well — exposing third-party referrals to an experiment and excluding paid leads.
Even as a B2B brand, you can use geolocation targeting effectively.
Even as a B2B brand, you can use geolocation targeting effectively.
Convert Experiences is a popular choice with businesses that need to use custom Javascript targeting and even with A/B test build development developers and agencies because our support for custom Javascript is far superior to that of most alternatives.
So if your analysis shows that users who perform a certain action or a set of actions convert the best, you can set up an experiment targeting just the users who show that behavior.
Audience targeting using behavioral data lets you show your experiments only to users who exhibit a certain behavior.
Audience Targeting Based on Audience Exposure
If you run an online store, you can set up experiments targeted at just the users who have completed a purchase with you. Or, more specifically those who did so in the last 3 months (because they’ll be more likely to buy as compared to those who bought a year back a.k.a the recency factor).
If you run multiple experiments on your website and expose a user to all of them, you’ll find it difficult to attribute a conversion to a particular test.
But Hanson didn’t want to show the experiment to all his 900K users. He wanted to leave out those who had already reviewed. That’s why he analyzed his users and segmented them into two types – those who had posted their reviews and those who hadn’t.
Your visitors’ “source” offers rich contextual information about what brings them to your website. For example, if you’re a SaaS provider, visitors to your sign up page might come from varied sources:
Targeting Even More Precisely With Custom Javascript
Note that because of the way Safari now works, the above two examples specifically won’t be possible with it, unless you use custom tags. Alternatively, you can choose to launch such experiments but include only your Chrome and Firefox users, exempting the Safari ones (you can include/exclude users based on their browsers).
Hanson wanted his users to leave reviews for their apartments. He hypothesized an experiment for the same that would show a review writing prompt to the visitors on the homepage.
Experiments that use goals-based audience targeting are great at boosting the revenue you generate from your visitors. This is so because they only target “qualified” users — based on the goals they’ve completed.
A Quick Note About Statistical Significance…
In these cases, you have to settle before reaching statistical significance. Though this shouldn’t disappoint you too much as most experiments (even with enough sample sizes) don’t reach the 95% statistical significance mark anyway.
See how much more powerful an experiment can get with audience targeting?
Here’s what happened…
This is true even for a mobile-first experiment where you target your mobile audience because you’ll likely have enough mobile traffic.
Or, you can run an annual upgrade offer experiment only for users who have been on your monthly plan for, say, 5 months.
In General, if You Can Segment it… You Can Target it
If you run experiments with broad segments – such as running an A/B test on all new visitors or on returning visitors, you can get statistically significant results. Because both segments will usually have enough traffic.
Geographic targeting — obvious as it may be — is effective for both B2C and B2B brands. You’ll most probably have to use this audience targeting condition in tandem with a bunch of other conditions.
- Is from a certain geographic location (via geolocation targeting),
- Is new to your website (via visitor data targeting),
- And has a certain cart value (>XX) (via custom goals targeting).
Is on the pricing page
So… ready to show your experiment only to “those” users and not everyone else? Sign up for a free Convert trial (no credit card needed and no forced upgrades for advanced targeting options; unlock full access in one easy pricing).
