Bionic’s third age of CX: hybridising digital and world-class human service
Additionally, he said, “these pages have been through hundreds of design iterations so that we know…
6 Ways to Tell You Need to Hire a Streaming Ad Agency
Streaming is a highly investable channel for performance marketers. Brands are moving from just testing out…
How to Advertise on Facebook: The Visual, Step-by-Step Guide
Quick halftime break. Here, have some orange slices 🍊 and water 💧 If you go with…
Ecommerce Product Releases: May 3, 2022
Snap debuts AR Creation Suite. Snap continues to evolve augmented reality shopping by launching a suite…
Ecommerce brands grappling with sustainability challenges have an opportunity to stand out
A sea change is underway and consumers are looking to retailers for information and guidance. Compact…
My Favorite Ecommerce KPIs
Bounce rate is the percentage of visitors who land on a page and immediately leave. A…
For Supply.co, EOS Is A-OK
The entire audio of this latest conversation is embedded below. The transcript is edited for clarity…
The 8 Best Free Online Survey Tools for Gathering Data & Feedback
SurveyMonkey has paid plans for individuals, teams, and enterprises. Jotform has four paid versions as well….
What Are TikTok Dynamic Showcase Ads?
It’s annoying when you’re browsing online and see an advertisement, and you stop and ask yourself,…
8 Ways to Master Green Marketing (+5 Eco-Friendly Brands to Follow)
“Certified B Corp status is a recognizable certification that verifies your brand’s sustainability efforts and having…
3 Tools to Connect with Journalists
Twitter search includes “People,” such as combining “ecommerce” with “reporter.” Tweetdeck is free. Use it to…
HR and marketing leaders reflect on creating a culture of learning
As a discussion starter, Robinson asked each of the panellists to share what gives them optimism…
24 Website Header Examples, Trends & Tips for Conversion
Exactly what a website header is What to include in your website header Best practices to…
Charts: Ecommerce Unicorns 2021
The term “unicorn” refers to a privately-held startup company with a valuation of more than billion….
Unsure about a New Project? Try a Pilot Program
The SaaS company considering concierge services might need contractors or virtual assistants to facilitate the test….
Online Shopping Has Shifted to the Edge
That’s especially the case if a social channel links directly to the product detail page. In…
20 Top Internet Service Providers in 2022
Optimum, from Altice, offers cable and fiber internet services to four states: Connecticut, New Jersey, New…
Brands should fix the roof before it rains with a proactive loyalty scheme: Prezzee’s James Malia
For the subscription services, he again says it comes down to ‘proactive reward schemes’. “People with…